Terms of Use

1. Acceptance of Terms

Welcome to whispered-path.com (the "Website"). By accessing or using this Website, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Website.

These Terms apply to all visitors, users, and others who access or use the Website.

2. About Whispered Path

Whispered Path provides professional home repair, renovation, and interior design services across the United Kingdom. These Terms govern your use of our Website but do not replace any separate agreements we may enter into for the provision of services.

3. Use of the Website

3.1 Permitted Use

You may use the Website for lawful purposes only. You agree not to:

• Violate any applicable local, national, or international law
• Infringe on intellectual property rights
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to any part of the Website
• Interfere with or disrupt the Website or servers
• Collect or harvest personal information about other users
• Use the Website for any commercial purpose without our prior written consent

3.2 Account Security

If you create an account or submit forms on our Website, you are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account.

4. Intellectual Property Rights

4.1 Our Content

All content on this Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Whispered Path or its licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. This license does not include:

• Copying, reproducing, or distributing Website content without permission
• Modifying or creating derivative works from Website content
• Using content for commercial purposes
• Removing copyright or proprietary notices

4.3 User-Submitted Content

If you submit content to our Website (such as reviews, feedback, or project photos), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content in connection with our business operations.

5. Service Requests and Quotes

5.1 No Binding Contract

Submitting a service request form or inquiry through the Website does not create a binding contract for services. Any agreement for services will be subject to a separate written contract between you and Whispered Path.

5.2 Quote Validity

Quotes provided through the Website are estimates only and may be subject to change based on site assessment and final project scope. All quotes are valid for 30 days from the date of issue unless otherwise stated.

5.3 Service Area

While we primarily serve Greater Manchester and surrounding areas, we may consider projects outside this region. Service availability is determined at our sole discretion.

6. Pricing and Payment

All prices displayed on the Website are in British Pounds Sterling (GBP) and are subject to change without notice. Prices are estimates and may vary based on:

• Final project scope and specifications
• Material costs at time of purchase
• Site-specific conditions discovered during assessment
• Changes requested by the client

Payment terms will be detailed in your service contract.

7. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Whispered Path disclaims all warranties, express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Website will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy or reliability of information on the Website

We make no guarantee that the Website will meet your requirements or that defects will be corrected.

8. Limitation of Liability

To the fullest extent permitted by UK law, Whispered Path shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use the Website
• Damages resulting from unauthorized access to your data

Our total liability for any claims arising from your use of the Website shall not exceed £100.

Important: Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under UK law.

9. Third-Party Links

The Website may contain links to third-party websites or services. These links are provided for your convenience only. We do not endorse or assume responsibility for:

• The content of third-party websites
• The privacy practices of third parties
• Any products or services offered by third parties

Your use of third-party websites is at your own risk and subject to their terms and conditions.

10. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy and GDPR Compliance Statement, which explain how we collect, use, and protect your personal information. By using the Website, you consent to our data practices as described in those documents.

11. Indemnification

You agree to indemnify and hold harmless Whispered Path, its officers, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit to the Website

12. Changes to the Website

We reserve the right to:

• Modify, suspend, or discontinue any aspect of the Website at any time
• Change pricing, services, or features without prior notice
• Restrict access to certain parts of the Website

We shall not be liable for any modification, suspension, or discontinuation of the Website.

13. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Terms on the Website

Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Termination

We reserve the right to terminate or suspend your access to the Website, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Website will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the other provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and Whispered Path regarding your use of the Website and supersede any prior agreements.

18. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19. Contact Information

If you have questions about these Terms of Use, please contact us:

Email: [email protected]
Address: 47 Thornfield Lane, Altrincham, Greater Manchester, WA14 2QR, United Kingdom

20. Complaints and Disputes

If you have a complaint about our Website or services, please contact us first so we can attempt to resolve the issue. If we cannot resolve your complaint, you may have the right to pursue alternative dispute resolution or legal action.